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Frequently asked questions

Unlocking values of our organisation

There certainly is! Please note that the cleansing and charging is different for each type of crystal.
Please check out this page for more details.

We truly believe that the crystals we sell all have a soul. Everyone from A-listers to wellbeing Insta-gurus are turning to the healing benefits of crystals, but is there any science behind the stones?
Find out for yourself by clicking  here!

Yes! We donate a part of our ocean themed live sales to our favorite non profit organisations:  the Ocean Clean Up project & PNWprotectors . 
Find out all about the magic they do by clicking here: The Ocean Clean Up Project & PNWProtectors 


We do not have a physical store, but we will be attending fairs like:
The international Minerals fair in Rijswijk, The Netherlands.

When the festival season starts again we will be attending some psychedelic festivals as well!

We accept PayPal, Creditcard, Apple pay, banktransfer and iDeal payments. 

If you are not satisfied you can return your item within 14 days of delivery.
Please send us an email at with your reason and your order number.

We accept all articles if:
1. The item is not damaged
2. The item has not been used
3. The item includes the original packaging.

The Gem Sanctuary reserves the right to refuse returned items and refunds.

By all means! Please fill in you e-mail address below to get updated!

    We post all coupon codes here so you will never feel like you missed out during check-out!

    Current coupon codes:

    BFSTATEMENT”  Black Friday code to get 20% discount on collector items & statement pieces [expires 29.11.2022 23:59 CET] 
    “BLACKFRIDAY” Black friday code to get 50% discount on all crystals! *Excludes collector items & statement pieces. [expires 29.11.2022 23:59 CET] 

    pickup” if you would like to schedule a pick up delivery in Groningen, The Netherlands. Please schedule an appointment after placing your order with us on +31630008881.  

    We always send the coupon codes to our Gem Family first. You can join the family by subscribing to our newsletter and following us on Instagram!

    Some promotions are shared on Instagram. Where we also host our Live sales 2 weekly! Click here to follow us on Instagram @thegemsanctuary

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